An Australia eSIM gives you prepaid mobile data on the Optus network from the moment you land, without buying a SIM card or paying your home carrier's roaming rates. You buy a plan online, receive a QR code by email, install it at home on Wi-Fi, and the plan starts when your phone first connects in Australia. This guide covers which phones work, where Optus has coverage and where it does not, what the Singapore IP location means, how much data to buy and how to fix the few problems that come up.

What an Australia eSIM is — and what it is not

An eSIM is a digital SIM profile that your phone downloads instead of a plastic card. Our Australia plans are data-only: you get mobile internet for maps, rideshare, messaging, transport apps and bookings, but no Australian phone number and no calls or SMS on the eSIM itself.

For most visitors that is exactly what they need. Your home SIM stays in the phone, so you keep receiving texts such as bank verification codes, while all your data runs over the eSIM. To call hotels, tour operators or family, use WhatsApp, FaceTime, Messenger or a similar app over data. One limit to keep in mind: a data-only eSIM can't receive one-time codes sent by SMS to an Australian number, so if a local service insists on texting an Australian mobile, ask for email verification instead.

Check your phone first

Two things matter: the phone must support eSIM and it must be carrier-unlocked. Most phones from roughly the last six years support eSIM, including:

  • iPhone: iPhone XR, XS and every newer model, including the SE (2nd generation and later).
  • Google Pixel: Pixel 3 and newer.
  • Samsung Galaxy: Galaxy S20 and newer, plus recent Z Fold and Z Flip models.
  • Many other recent Android phones — support varies by model and by the country where the phone was sold.

Quick check: dial *#06#. If the screen shows an EID number, the phone has an eSIM. On an iPhone you can also open Settings › Cellular (Mobile Data in some regions) and look for Add eSIM. If your phone came from a carrier on contract, ask the carrier whether it is unlocked before you buy.

Network, coverage and IP location

All our Australia plans connect to Optus, Australia's second-largest mobile network. Optus covers the capital cities, regional towns and most main highways, with 4G across populated areas and 5G in many city centers and suburbs. In Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra, Hobart and Darwin, and in tourist towns from Cairns to Byron Bay, you can expect a reliable connection.

Australia is roughly the size of the continental United States, though, and most of it is very thinly populated. Telstra has the widest coverage in remote and outback areas, and our Australia plans do not use Telstra. That means long stretches of outback highway, remote national parks and some coastal tracks can have no Optus signal at all. If your trip includes the Red Centre, the Nullarbor, the Kimberley or Tasmania's wilderness, read our outback and road trip coverage guide before you go.

Your data is routed through Singapore, so websites and apps see a Singapore IP address. Most apps work normally: maps, rideshare and delivery apps locate you by GPS, and messaging is unaffected. Services that check your location by IP may treat you as being in Singapore — Google may show Singapore results at first, and Australian streaming services such as ABC iview or SBS On Demand may not play over the eSIM. Use hotel Wi-Fi for those.

Plan types: fixed data or 24-hour passes

  • Fixed-data plans give you a set amount of data for a set number of days, from 100 MB for 7 days up to 50 GB for 30 days, plus a 50 GB plan valid for 180 days. Many are marked Top-up, which means you can add data to the same eSIM from the My eSIM page.
  • 24-hour passes give you a daily high-speed allowance, from 500 MB to 10 GB per day. Each pass shows what happens after the daily allowance is used — some keep you online at 1 Mbps until the pass ends, which is enough for messaging and maps.
  • Multi-country plans cover Australia together with other destinations: Australia & New Zealand, Oceania (Australia, New Zealand, Fiji, Papua New Guinea, Tonga, Samoa, Vanuatu and Nauru), AUKUS (Australia, the UK and the USA), Asia-20 and global plans. Networks and IP location are listed on each plan page.

All plans, with current prices, are on the Australia eSIM plans list.

How much data to buy

For a typical city trip with maps, rideshare, transport apps, messaging and some social media, about 1 GB per day is a comfortable estimate. Light users who rely on hotel Wi-Fi can manage on far less; people who video call home every day, upload lots of video or work on the road should plan for 2 GB or more per day. Our Australia data guide breaks this down by activity and trip length, including road trips where you will be offline for hours at a time. Because many plans can be topped up, you do not have to guess perfectly.

Installing your eSIM, step by step

  1. Install before you fly, while you are on Wi-Fi. Installing does not start the plan — it starts when the eSIM first connects to a network in Australia. An eSIM that has not been installed yet usually stays valid to install for 180 days after purchase.
  2. On iPhone go to Settings › Cellular › Add eSIM › Use QR Code. On Android open Settings › Connections (or Network & internet) › SIM manager › Add eSIM. Scan the QR code from your email or from the My eSIM page.
  3. Label the new line “Australia” so it is easy to recognize.
  4. Choose the eSIM for mobile data and keep your home SIM as the default line for calls and texts.
  5. Turn on data roaming for the eSIM line. A travel eSIM connects to Optus as a visitor, so roaming must be on; it costs nothing extra because the data comes from your prepaid plan. Keep data roaming off on your home SIM so your home carrier has nothing to charge.

On a long-haul flight, leave the phone in airplane mode until you land. Our airport arrival guide covers the first minutes after landing in Sydney, Melbourne, Brisbane and Perth.

Quick fixes if data does not work

  • No data at all: check that data roaming is on for the eSIM and that the eSIM is selected for mobile data.
  • Still nothing: switch airplane mode on and off, or restart the phone.
  • No network found: turn off automatic network selection and choose Optus manually.
  • Signal drops on the highway: you may simply be outside Optus coverage; it returns as you approach the next town.
  • Connected but slow: check your remaining data on the My eSIM page. If the plan is used up, top it up or buy a new plan; on a 24-hour pass you may have reached the daily allowance.

If none of that helps, contact us with your order email — we reply within 24 hours. Our refund policy explains what happens if an eSIM can't connect because of a problem on our side.

Frequently asked questions

Which network does the Australia eSIM use?

Every Australia plan connects to Optus, which covers the cities, regional towns and most main highways. Plans do not use Telstra, so some remote outback areas have no signal.

Do I get an Australian phone number with the eSIM?

No. It is a data-only eSIM, so keep your home SIM for texts and use WhatsApp, FaceTime or another app for calls.

Why do some websites think I am in Singapore?

Australia plans route data through Singapore, so services that check your IP address see a Singapore location. Maps and rideshare apps use GPS and show where you really are.

Get online in Australia the moment you land

Australia eSIM from $0.90 · QR code by email · Optus

See Australia eSIM plans